Refund Policy

Last updated: 2 November 2026

This policy explains how cancellations and refunds work for VPDM subscriptions.

1. Free trial

Where a free trial is offered, you can evaluate the Service before paying. You are not charged during the trial.

2. Cancellation

You can cancel your subscription at any time from your account or by contacting us. Cancellation stops future renewals; your plan stays active until the end of the period you have already paid for.

3. Refunds

• Subscription fees are generally non-refundable, and we do not give partial refunds for unused days in a billing period.
• If you were charged twice, charged after cancelling, or charged an incorrect amount, contact us within 7 days of the charge and we will refund the incorrect amount.
• If the Service was unavailable for an extended period because of a fault on our side, you may request a pro-rata refund or credit, which we review case by case.

4. Meta / WhatsApp charges

Conversation and message fees charged by Meta for the WhatsApp Business Platform are billed by Meta, not by us, and are not refundable by VPDM.

5. How refunds are paid

Approved refunds are issued to the original payment method within 5–7 business days of approval. Your bank or card provider may take additional time to show the credit.

6. Contact

To request a cancellation or refund, email hello@vpdm.in with your registered email address and invoice details.